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PRESS RELEASE |
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April 28, 2008
MY SAFE FLORIDA HOME
PROGRAM ANNOUNCES HIGH
CUSTOMER SATISFACTION
BEFORE HURRICANE SEASON
2008
Survey Highlights
Customer Service,
Savings, & Ease of
Mitigation Program
TALLAHASSEE—
Chief Financial Officer
Alex Sink today released
survey results from
Floridians participating
in the My Safe Florida
Home (MSFH) program
showing 97 percent of
homeowners rate the
application process as
easy or somewhat easy,
80 percent rate their
overall experience as
excellent or good, and
82 percent of
respondents say they are
willing to recommend the
program to neighbors as
hurricane season draws
closer.
“One year ago, we
reorganized the My Safe
Florida Home program to
help Floridians harden
their homes against
hurricane damage,” said
CFO Sink. “I’m pleased
that hundreds of
thousands of Floridians
are working with the
program to build a
culture of mitigation in
our state.”
The My Safe Florida Home
program, re-launched by
Chief Financial Officer
Alex Sink in April 2007,
has provided more than
214,100 free wind
inspections to
Floridians.
Participating homeowners
receive a wind
inspection report, which
suggests ways homeowners
can harden their homes
against storm damage and
informs homeowners if
they are currently
eligible to save money
on their wind insurance
premiums.
More than 60 percent of
homeowners receiving
free wind inspections
have learned they are
already eligible for an
average savings of $226
and 34 percent of
respondents report
taking advantage of
these savings—without
making a single
improvement. Floridians
whose homes have
received free wind
inspections from the
MSFH program may also be
eligible to apply, on a
first come, first served
basis, for matching
tax-free grants of up to
$5,000 to make
improvements to their
homes. To date, the
MSFH program has given
5,769 homeowners grants
totaling more than $19.2
million, with an
additional 26,973
homeowners currently
working with the program
to make improvements.
MSFH may meet the 35,000
statutory grant goal as
early as May 2008 and
reports 81 percent good
or excellent ratings
from participants.
Floridians in
single-family,
site-built homes are
eligible for a free wind
inspection performed by
a qualified hurricane
mitigation inspector.
Properties not eligible
for free wind
inspections include
mobile and manufactured
homes, apartments,
condominiums,
multi-family dwellings
and businesses. The MSFH program has also
partnered with local
governments and the
Volunteer Florida
Foundation to offer
low-income homeowners an
opportunity to
strengthen their homes
against natural
disasters.
The inspection survey
was sent to 19,795
participants with a
response rate of 23
percent (4,636). For
more information, please
visit
www.MySafeFloridaHome.com
or contact the program
toll-free at 1(866)
513-MSFH (6734).
Complete survey results
available upon request.